Rental Policies

Cancellation Policy
Cancellations made within 45 days of the scheduled rental arrival will receive a 90 percent refund. If the cancellation is less than 45 days, a refund will be made only if we can re-rent the property. If the unit is re-rented at the same rate, 90 percent of the rent will be refunded. If the unit is rented at a discount, the difference will be deducted from the refund.

Maximum number of guests
Your confirmation lists the maximum number of guests your reserved unit is designed to accommodate - this number includes children. We ask that you respect these guidelines the owners have set. We must be very strict in enforcing these guidelines and should the actual numbers in the unit exceed the limit, you will be asked to leave the unit without refund.

Pets
While your pet may be an angel in your own home, strange surroundings may bring out the beast in him or her. Even with housebroken pets there remain other factors to consider such as noise, pet hair, fleas and allergies of unit owners and future guests. Therefore, we must be extremely strict in enforcing our "No Pets" policy. Pets found in or outside of rental will result in loss of reservation without a refund.

Kitchen
Please replace all kitchen items in the drawers and cabinets as found.

Locked Closets
They are for owners use only.

Maintenance
In the unlikely event you need maintenance during your stay, DO NOT attempt to fix anything yourself, please call us at 910-457-0465 and we will arrange for service.